If the product arrives damaged, you may be eligible for compensation. Please note that all testers pass a quality check in our warehouse so they are very unlikely to be faulty.
Place your probes across the component and observe the trace! The default settings on the version 1.25 testers is that a 1k ohm resistor creates a perfect diagonal line.
For further information, please watch this video.
Deliveries occur around 3-5 working days from the order being sent. Please reach out to us if you have not received your order by then and we will investigate further.
We’re here to help! Our customer support team is available to assist you with any questions or concerns. Plus, we offer a detailed user manual and troubleshooting guide for your convenience.
Absolutely. Many engineers, technicians, and repair professionals trust our tester for its durability,responsive, and ease of use in professional settings.
*Please note; this is not a calibrate piece of equipment*
Welcome to our Frequently Asked Questions (FAQ) page! 🎉
Here, you’ll find answers to the most common questions about our Octotester, from shipping and returns to how to get the best performance out of your device.
Whether you’re troubleshooting, tracking your order, or wondering about the details of our return policy, we’ve got you covered. If your question isn’t listed, feel free to reach out to us directly—we’re always here to help!
Somewhat. Watch this video to get everything you need to know!
Our tester is designed to be user-friendly, making it suitable for both beginners and experienced professionals. It comes fully assembled with clear instructions, so you can start testing immediately or you can enjoy the learning experience of building yourself.
The tester is not calibrated and does not give data quantitively as of now. The tester only displays a graphical representation of the component status.
Minimal maintenance is needed. Simply keep the tester clean and store it in a dry, dust-free environment. If calibration is ever needed, we provide easy-to-follow instructions.
Yes! The tester is versatile and supports a wide range of electronic components and systems. If you’re unsure about a specific use case, feel free to contact us for more details.
Yes! We offer a range of replacement parts and accessories. Contact us, and we’ll help you find what you need.
If you have more questions, don’t hesitate to reach out! We’re happy to assist.
